About

I set up my business because I LOVE to help people and, with over 35 years experience working in business support, I have a keen eye to improve processes and procedures which make life considerably easier for my small business owner clients.  I pride myself on always having given 100% throughout my career as a PA and Office Manager and continue this ethos to all my clients.

I initially started my career as an office secretary when I was 17 years old. After two years, I then moved on to demonstrate, sell and teach IT software for seven years. Unfortunately, the managing director of this company died so I lost the role and moved from Staffordshire to Derby where I commenced work as an administrator at the University.

A few years later I became a student at Derby University and achieved a 2:1 BSc Hons in Business Psychology, Psychology and Sociology. Also, whilst at Derby University, I started my career in the law and worked as a part-time PA for a large law firm in Derby. After my degree I moved to Birmingham (my birth place) and temped at various law firms, always focusing on what each law firm could do better from an administrative and management perspective.

During this time I spent my holidays backpacking through Central and South America, which I loved. My dream now is to visit Chile and Easter Island. Never having backpacked through Europe I took a few months out in 2006 and 2007 to visit places in Spain and France that I wanted to visit after which I came back to the UK and settled in Cheltenham.

I then started my role as Practice Director at a boutique law firm in Cheltenham. This was a role I learnt a lot from and gained a huge amount of HR and office management experience. I was in this role for 12 years and, during my time there, achieved a distinction in MSc Business Psychology which I studied part-time at the University of Worcester.

2019 to now

In 2019 I decided to leave the law firm to set up my own business, Taylormade Business Services. Taylormade Business Services meets the needs of clients who do not want, or need, to pay for a full-time manager/administrator.  Using my service will free up your time to focus on what is important to you. 

I currently serve businesses nationally and offer a flexible business support service which you can use for a couple of hours, half a day, a week or more, depending on your needs. I am able to work week days, weekends, evenings and throughout the night if you have international clients. I can work virtually or from your office and have DBS clearance.